Cisco- better than Bank of America

So I am only three days into my new job and I already feel a huge burden off my shoulders. No cardholders yelling, nobody asking me to do WAY more than I get paid for, and no more agents complaining (non stop) about how much they hate their jobs.

There is still some ambiguity as to what exactly I will be doing at Cisco, but I do know that many of my new employees are Portuguese speakers, and will be helping clients located in Brasil. I am happy to be using my language skills again.